Do You Really Understand Who Your Customer Is? Whenever I start a new client engagement, my initial questions always begin with the customer. Many clients will immediately refer me to their website, where the logos of the companies they work with are proudly presented for all to see. Although displays like this go a long…
PART THREE: Building Team Health with Trust In my previous blogs in this series, I’ve talked about ways to continually grow and bridge the gap between being a leader who is a driver and needs to get things done, while simultaneously making sure the folks who might report to you or work on our teams…
Meeting Our 6 Basic Human Needs During these times of instability and even chaos, each of us reacts to what is happening around us in a slightly different way. For some of us we might be experiencing different reactions from our employees, from our leaders, from our families and other people in our circles. And…
Understanding Your Business Faith This is John Gamades from OrangeBall. When Jaime asked me to guest blog on the topic of faith, I had no idea what today’s environment would look or feel like. It was months ago, and we were wrapping up our annual EOS planning session, setting some lofty goals that would really…
PART TWO: Building Team Health with Collaboration In my last blog, I talked about how building a great foundation for healthy teams starts with the intention of leaders. To be successful with our teams we need honesty, and to be truly honest people need to feel safe. This incredible gray area between micromanagement and ghost…
PART ONE: Building with Intention We all know that leadership roles at any organization come with heaps of responsibility: there are metrics to be analyzed, budgets to be tracked, and progress to be continuously measured and questioned. It is a constant journey that never ends, but we push forward with the hope that we’ll be…
It’s About Who You Are So, who are you? Aside from the title and position that you hold, how are you describing yourself? Understanding who you are, beyond just the title you hold, is extremely important as it helps you build confidence and stronger relationships with those around you – there’s no faking it –…
I work and interact everyday with Entrepreneurs, Business Owners and Business Leaders who are good at what they do. But one thing I have noticed with 80% of them is that they don’t invest in themselves. They spend their time and energy on everyone and everything else – their employees, their business, their community groups,…
