Let’s face it: Communication is often a mess. At Keystone Group International, we see this problem all too often. CEO’s who aren’t communicating effectively create a ripple effect that stifles their entire organization. But there’s good news – you can fix it. And here’s how.
Courageous Conversations: The CEO Standard
CEOs struggle to have courageous conversations. This becomes a bigger issue when their directors, following suit, avoid holding their employees accountable. Nobody likes tough talks, but as a CEO, you must set the bar for productive and professional courageous conversations. Show up with care and candor. Your team will follow your lead.
Vision and Strategy: Lost in Translation
Many CEOs think they’ve clearly communicated their vision and strategy, only to find out that their next-level leaders are clueless. If your leaders can’t articulate the strategy or their role in it, your communication is failing. Simplify your message, repeat it often, and ensure it permeates every level of your organization.
The Other Side of the Table: Self-Awareness in Communication
CEOs often don’t consider what it’s like to be on the receiving end of their communication. Do you know your natural style and how it’s received by others? Are you considering the feelings, reactions, and perspectives of those you’re talking to? Seek honest feedback and adjust your communication style to better connect with your team.
Tools for Transformation
Here are some tools to help you turn your horseshit communication into powerful leadership:
- The 5 Voices by Jeremie Kubicek – Speaker/Best Selling Author and Steve Cockram: Learn how to communicate effectively with everyone you lead. Take the 5 Voices Assessment to understand your communication style and how it impacts others.
- CEO Excellence by Carolyn Dewar, Scott Keller, and Vik Malhotra: Embrace the six mindsets that distinguish the best leaders – be bold, be resilient, lead with purpose, bring others along, stay humble, and stay nimble.
- Self-Analysis and Feedback: Regularly evaluate your strengths and weaknesses. Ask your direct reports for candid feedback to gain insights and make necessary adjustments.
- Guidebook to Working with the CEO: Create a guidebook to help new hires (and existing direct reports) understand your expectations, communication style and working style, ensuring a smooth and productive onboarding process.
Engage in CEO Business Advising
At Keystone Group International, our CEO Business Advising engagement offers:
- Better Translators of Vision and Strategy: Ensure your message is clear and understood at all levels.
- Leaning into Courageous Conversations: Foster a culture where tough talks are handled with professionalism, candor and care.
- Guidebook to Working with the CEO: Accelerate new hire acclimation and establish strong working relationships from day one.
Stop letting poor communication hold your company back. Step up, be bold, and transform your leadership. Your team – and your bottom line – will thank you.
