We often encounter a common question: Why do we perceive certain elements as foundational to our model? The simple answer is that these elements are indispensable for building a robust business strategy that delivers growth and results. Certainly, having a clear vision and plan is crucial for any organization. However, vision alone does not guarantee…
The Keystone Impact model exists to simplify the components of growth so leaders can assess where their strengths and opportunities are. It was created in 2018 to help our strategy clients who were growing but were hitting ceilings on the people and culture side. Oftentimes, companies had success from a growth and financial standpoint, but…
Is your business running on an operating framework or an impact framework? Likely your response is – I don’t know – which is totally normal. What we see in today’s environment is a lot of organizations are running on various operating frameworks, which are very beneficial. They provide a common set of tools, language and…
From learning to take action to cultivating an uplifting atmosphere, here are 13 answers to the question, “What are your most effective tips to make great managers effective leaders?” Take Initiative Relearn to Be Human Prioritize Communication Understand Relationships Encourage Using Data Get a Dose of Empathy Show Trust in Your Employees Embrace Your HR…
From reflecting information back to emphasizing win-win timelines, here are 14 answers to the question, “Can you share your most effective tips for holding your coaching/consulting clients accountable?” TLDR: 14 Ways to Hold Your Client Accountable Parrot Back and Remind Them of their Whys Document Everything from Start to Finish Establish Clear and Measurable Goals…
When you climb a mountain for 7 days, you have a lot of time alone with your thoughts. I would think during my hikes all day long, while on our breaks looking at beautiful panoramas, and especially in my tent at night when everything was quiet and I could reflect on my day. Because the…
A common indicator of success for businesses, and many HR departments, is a low turnover rate. With that standard, understanding high turnover can be accepted is not generally understood. For many years, our organization prided itself on retaining employees with long tenures. We relied on all the knowledge the employees had and ran our business…
From creating consistent rituals to allowing your team to blow off steam, here are the 13 answers to the question, “What are some helpful tips for first-time managers?” Form Team Rituals Have a Checklist of To-Do’s Ready Before One-on-One’s Find Out the Unique Details of Your Workplace Learn the Eisenhower Matrix Focus on Positivity Empower…
Double Down As I got off the phone with my client’s leadership team this morning, I had a big smile on my face. Despite these troubling and uncertain times, they have been a resilient organization that continues to grow. I had the opportunity to dig in and help guide their team and really feel like…
Do You Really Understand Who Your Customer Is? Whenever I start a new client engagement, my initial questions always begin with the customer. Many clients will immediately refer me to their website, where the logos of the companies they work with are proudly presented for all to see. Although displays like this go a long…
